Q1: The real arrive time and the time YARD told us is not the same, why?
A: The time is announced by the courier company and there are may factors affecting it. Such as row warehouse, weather, customs clearance, etc.
Q2: What is the customs clearance? Why I need to pay the important taxes?
A: Clearance operation is the product you buy an import program, under the lows of the local country customs regulation. Pay certain import tariffs, by different rules and local customs value of different products to collect. Buyer should pay the customs tariff to local custom directly.
BUY WITH CONFIDENCE
We truly believe in the best customer support, meaning we will do whatever it takes to make sure you have a positive purchase experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.
- Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
- Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can shop with peace of mind.
- 100% Satisfaction Guarantee: All our products are backed with 60-day money back guarantee. If for any reason you’re not completely satisfied with your purchase, contact us for a product refund. We’ll be more than happy to assist you.